Mattress Repairs

Helping care teams operate safely and smoothly with planned servicing, responsive support, and trusted expertise.

Mattress Repairs

Ensuring equipment
safety and compliance

The compressors used to inflate a dynamic mattress pump oscillate at 50 times a second – that’s in excess of 1.5 billion compressions per year!This is just one reason why regular maintenance on pressure care systems is imperative, to avoid pressure sores and ensure quality care is maintained.

Reasons to look after your mattresses

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Infection control
With mattresses often being the closest equipment in constant contact with staff, patients and other vulnerable service users’ infection control is our highest priority and we strongly recommend they should be decontaminated at least between every change of client.
Wear and tear
Mattress pump systems are intricate and contain many moving parts that are either vibrating or turning. The wear due to their constant use, can often go unnoticed until a fault arises which can result in a reduction of effective pressure care for your client causing pressure sores or worst case – complete downtime of your equipment.
PUWER 1998 Regulation
It is recommended by CQC that these items are serviced regularly. They also come under the PUWER 1998 Regulation, which states that equipment should be serviced in accordance with the manufacturer’s guidelines, which is normally on an annual basis.

How we help

Decontamination and repairs

Pressure Mattress Decontamination and Repairs are also completed in our specialist workshop when required as recommended either between service users or for a pending fault or damage.Our dedicated team ensures that your system is collected, bench tested and fully assessed for efficiency and safety. Any workshop repairs are quoted and completed swiftly, and equipment returned to site as quickly as possible.

Our Process

We collect, repair and return!

Our capable technicians are well-equipped to address a wide range of medical equipment. They work closely with you during scheduled service visits, implementing preventative maintenance measures. This proactive approach involves replacing worn components and resolving minor issues, effectively averting the need for future service calls, reducing return labour charges, and minimising downtime.

1. Request
Place your request online on our smartsheet, here.
2. Collect
We arrange the collection of your equipment.
3. Test
Your equipment is decontaminated, bench tested and assessed for repair.
4. Report
A full report is compiled, and quote is raised (if required) for repair or replacement.
5. Complete
The repair is completed, and the equipment is returned.

On Site Service Visit including Planned Preventative Maintenance (PPM)

We also carry out on-site servicing of pressure care mattress pump units, as this significantly reduces breakdowns, and prevents down time and minimises the need to hire equipment. Multiple repairs and service parts can be fitted on site saving you additional return charges and call outs.

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Contact us

Request a free consultation

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