NHM Aiding Continuous Care

Comprehensive Specialist Support of Nursing Care Equipment

What we do

Are you looking to reduce call outs and breakdowns?

Are you seeking to minimise service calls and equipment breakdowns? When it comes to maintaining your medical equipment, you require a specialised service provider capable of delivering prompt, impartial, and budget-friendly repair solutions, ensuring uninterrupted care delivery. NHM aiding continuous care.

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Save time

Recognising the impact of equipment downtime, we prioritise swift service response to keep your operations running smoothly.

Save money

Our planned maintenance reduces service calls and costly repairs, helping you avoid unnecessary equipment spend.

Streamline

We simplify compliance by consolidating services and documentation under one contract, so you can focus on what matters.

82%

We have an outstanding 82% “first-fix” rate

This means that 8 out of 10 call-outs are resolved in one visit.

Contract Servicing

Regular maintenance of your medical equipment ensures safety and compliance with vital regulations, including LOLER 1998 and PUWER 1998. CQC recommends establishing service schedules for all medical equipment, including profile beds and pressure care mattress systems.

Callouts and repairs

We offer same-day, 24-hour, and 48-hour call-out options as part of our full-service approach. 82% of issues are resolved on the first visit—far above the 20% industry average—thanks to well-stocked vans and proactive parts management. If further work is needed, our in-house team will promptly quote, source parts, and schedule a return visit.

Sales and installations

NHM have access to a wide range of assisted care baths, bath & overhead hoists and other fixed equipment to suit your requirements, focusing on quality and style to ensure maximum lifetime value with our extensive supplier knowledge and unbiased equipment selection.

Spare parts

In our unwavering dedication to exceptional customer service, we maintain a vast inventory of thousands of spare parts and accessories for various medical equipment types. Our stock and access encompass a very wide range.

Mattress repairs

With our simple 5-step process, let our pressure care team take care of your valuable mattress systems, by giving them a full decontamination, and service either on an ad-hoc or contract basis, it will prolong the life and effectiveness of your equipment to aid continuous care.

Equipment Rental Services

Our extensive fleet of Loan Equipment is at your disposal in case of equipment failure or non-functionality. We provide competitive rates for both short and long-term agreements on a wide range of items, ensuring you have access to the equipment you need when you need it.

Technical support expertise

Our in-house Technical Support team is eager to leverage their extensive experience to aid our clients in troubleshooting and self-installation of spare parts. We collaborate with your maintenance personnel to pinpoint and provide spare parts for self-installation, ensuring efficient resolution of equipment issues.

In NHM we have found a maintenance company that has proved it is capable of providing our homes with a consistent and reliable service, very reasonably priced and attentive to our requirements with excellent call-out times and engineers that have the experience to deal with the servicing/inspections of our equipment.

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NHM Aiding Continuous Care

Are you looking to reduce call outs and breakdowns?

Smarter maintenance, better outcomes

We have an outstanding 82% “first-fix” rate